bdg

bdg App support

Contact
+91 1740953708

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Send the OTP and wait for it to be received, or if it doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help us update your account information accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app successfully. This should allow you to access the new features and functions.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming activities, not from bonus collections. This means users can only withdraw earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card and bank details, as well as setting up a UPI connection.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable the process to be completed within a 3-hour timeframe, which is a significant improvement from 30 minutes. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This temporary delay is a rare exception to the app's generally efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn as cash.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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